Public Works & Water

Water Application

New Water/Wastewater Rate Information, adopted 9/21/2023

Pay Your Water Bill

Quick Pay

Just need to pay your bill? Click quick pay below. You'll need your account number.

Quick Pay

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Create an account to view details, manage single & multi-accounts, multi-bill pay, and e-billing.

Please call (800) 639-2435 for questions regarding autopay, paperless billing, multi-bill pay, etc.

Announcement

Bills are due on the 10th of each month

Payments made after 4:30 p.m. will be

credited the next business day.

Contact us

(866) 897-1169 - Payments by Phone

For questions about new service, billing, service connection/installation, complaints, or other water/sewer related non-emergencies, please call 903-489-2195. For Water/Sewer emergencies ONLY, please contact Aqua Services at 903-275-9996. Thank you!

Pursuant to Texas Utilities Code §182.052, a government-operated utility may not disclose personal information in a customer's account record, or any information relating to the volume or units of utility usage or the amounts billed to or collected from the individual for utility usage, unless the customer requests that the government-operated utility disclose the information. Forms may be submitted in-person, by mail, email, or fax.

Personal Information Disclosure Request Form